Your data
Privacy Policy
Last updated: June 2026
Miles & Memories is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains what information we collect, how we use it, and your rights.
What we collect
When you make a purchase or create an account, we collect your name, email address, and payment information (processed securely by Stripe — we do not store card details). We also collect standard website usage data such as pages visited and browser type.
How we use your information
We use your information to process orders and deliver your eSIM, provide customer support, send order confirmations and account-related emails, and improve our website. We do not sell your personal information to third parties.
Third parties
To fulfil your order, we share necessary details with Airalo (our eSIM provider). Payment processing is handled by Stripe. Both parties maintain their own privacy policies and comply with applicable data protection laws.
Cookies
Our website uses cookies to maintain your session, remember your cart, and understand how visitors use the site. You can disable cookies in your browser settings, though this may affect some functionality.
Your rights
Under the Privacy Act 2020, you have the right to access the personal information we hold about you and to request corrections. To exercise these rights, please contact us.
Contact
For any privacy-related queries, please contact us. We aim to respond within two business days.